Technical Customer Success Manager, BI/Analytics
The first of it’s type in EMEA – this will be key to the success of major customers, providing ongoing support as a key technical advisor
If you have a love of technology that means you always want to be ahead of the trend, then look no further. With a passion for using data to drive insights at C-Level, you have already got dedicated post-sale success experience within a BI or Analytics environment. As a hands-on technical role, you will need to be familiar with data concepts like SQL and ETL to the extent that you can run training sessions and solve product-queries on the fly.
This the first role of its kind, so you will be liaising with customers to get a full understanding of their strategy and product use, providing ongoing support and building the relationship as a trusted advisor. This solution is focused on helping businesses solve problems, providing insight and visualisation to answer all their questions, so are usually focussed at C-level audiences.
A US vendor, the EMEA team is small, so you will need an entrepreneurial mindset and be self-sufficient when it comes to getting done what needs to be done. The leadership team are highly experienced and have great pedigree - they expect the best from their team but are always looking for someone coachable and willing to learn. Scaling with corporate and enterprise customers across EMEA, the opportunity to build the brand is massive, so if you are keen to join at a key stage of growth, this is the perfect opportunity for you!
Call us on 0113 833 3333 or email us email@example.com